Privacy Policy
Updated: March 02, 2026
Our Privacy Guarantee
We respect your privacy.
- ● We do not sell your personal or business contact data to third-party marketers.
- ● Your business intent data is used only for matchmaking within the WAARO platform.
- ● We follow reasonable security practices to protect your data.
1. Information We Collect
We collect information necessary to provide our B2B matchmaking services, including:
🔹 Information You Provide:
- ● Name, designation, company name
- ● Business email address, phone number
- ● Business address, GST number, company details
- ● Profile information, product listings, business requirements
- ● Chat, inquiry, and interaction data on the platform
🔹 Automatically Collected Information:
- ● IP address, device type, browser type
- ● Log files, usage data, access time
- ● Cookies and tracking technologies (for performance & security)
🔹 Intent & Platform Activity Data:
- ● B2B buying/selling intent
- ● Search behavior, category interests
- ● Interaction with profiles, products, and inquiries
🔹 Facebook & Meta Integration Data:
- ● Meta User Access Tokens and exchanged long-lived tokens
- ● WhatsApp Business Account IDs (WABA IDs) and associated phone numbers
- ● Metadata of incoming customer messages (sender phone number, message text/payload) required to execute active automation flows
2. How We Use Your Data
We use your data to:
- ● Provide and operate the WAARO platform
- ● Match you with relevant business partners
- ● Improve platform algorithms and user experience
- ● Verify business identity (GST, email, phone, etc.)
- ● Send important service-related notifications
- ● Provide customer support
- ● Generate aggregated & anonymous analytics reports
- ● Maintain security, fraud prevention, and compliance
We do not expose your personal identity in public reports.
5. Data Storage & Security
- ● Your data is stored on secure servers.
- ● We use reasonable technical and organizational security measures.
- ● However, no internet system is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
- ● We retain your data as long as your account is active or required for legal/business purposes.
- ● After account deletion, data may be retained for compliance, audit, or legal obligations.
7. Child Privacy Policy
- ● WAARO is a strictly B2B platform.
- ● Users under 18 years of age are not allowed.
- ● If such account is found, it will be immediately deleted.
8. Your Rights
You have the right to:
- ● Access your personal data
- ● Update or correct your data
- ● Delete your account and personal data (subject to legal limits)
- ● Control communication preferences
You can manage most of these from your WAARO account settings.
⚠️ Facebook & Meta Data Deletion Instructions:
WAARO uses Facebook Login to authenticate and integrate your personal/business WhatsApp numbers. If you wish to remove your Facebook/Meta account data from our services:
- 1. Go to your Facebook Profile's Settings & Privacy > Settings > Apps and Websites.
- 2. Select **WAARO** and click **Remove**.
- 3. Alternatively, you can click "Disconnect Number" in your WAARO WhatsApp dashboard, or send a deletion request to **support@waaro.in** with the subject "Meta Data Deletion Request". We will purge all associated Meta tokens, account IDs, and phone numbers from our database within 48 hours.
9. Legal Compliance (GDPR, CCPA & Indian IT Laws)
Where applicable, we comply with:
- ● Indian IT Act & Data Protection Rules
- ● GDPR (for EU users, if any)
- ● CCPA (for applicable cases)
10. Third-Party Links
Our platform may contain links to third-party websites or services.
We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of WAARO means you accept the updated policy.
12. Contact Us
For any privacy-related questions:
Waaro India Private Limited
Support Email: support@waaro.in
Website: waaro.in